Maintaining service and reducing downtime is vital to a utility. Lost production not only reduces revenues, it also antagonizes customers, results in bad publicity and invites investigation by government agencies. Staying online is tough enough. But now, the world has been swept up in the unprecedented global COVID-19 pandemic. Utilities must continue to provide services, even after most of the rest of the world has shut down in an effort to stop the spread of the coronavirus.
Reducing costly utility downtime starts in the parts warehouse. Having an efficient warehouse ensures maintenance technicians can get the parts they need to make repairs that keep equipment and production running. An inefficient warehouse, on the other hand, causes hardships and delays that could make needed repairs more difficult and take longer to complete, increasing the chances of equipment failure and downtime.
This whitepaper explores the challenges of maintaining productivity, inventory accuracy and safety in today’s COVID-19-changed world. It will also introduce steps warehouse managers can take to overcome these challenges, especially by embracing a modern and “mobile-first” digital transformation platform.