About the Client
The customer, a leading midstream oil and gas company, wanted to improve its maintenance productivity through digital transformation, but was having trouble finding a Connected Worker platform that met its unique needs. Two of those needs were for a secure and easily configurable solution. The company wanted something that would not burden its IT department with constant requirements for upkeep, updates and service. It also insisted on a secure platform that would keep out unwanted digital intruders and protect valuable operational data.
Key Challenges:
- Limited IT bandwidth
- Security and authentication
- Easy end-user configuration and customization
- Minimal maintenance and upkeep from the IT department
- Intuitive UI/UX
- Offline capabilities
Benefits Realized
- Two-factor authentication and single sign-on for greater security and data protection
- Quick, easy end-user configuration and customization with minimal IT intervention thanks to low code/no code technology
- Reliable third-party maintenance and upkeep with minimal need for IT intervention
- Superior UI/UX, resulting in high user adoption rates and fewer calls to IT for assistance
- Capability to work offline in remote areas with little or poor Wi-Fi connectivity