Increasing demand for utility services is putting a greater burden and pressure on electric, water, wastewater, and natural gas distribution asset management programs. Lack of proper asset management can lead to not only more equipment downtime, but a loss of customer satisfaction, higher costs, and increased safety risks.
This whitepaper introduces the concept of using a mobile solution to enhance utility asset maintenance. Such a solution can enable utilities to achieve greater operational success while overcoming the challenges of aging infrastructure, outdated manual systems, and the changing face of talent.
Key takeaways:- Paper-based maintenance processes result in significant operational inefficiencies
- Replacing paper and manual processes with mobile access to EAM data is essential because real-time access improves wrench time and lowers the risk of unplanned downtime
- Efficient utility maintenance requires getting the parts, tools, supplies, instructions, diagrams, and other information into the hands of operators, technicians, and other frontline workers
- A mobile solution can deliver real-time access and help achieve getting such items as above to those persons