Houston, TX - December 27, 2016
Innovapptive’s customer is a Dutch multinational company, active in the fields of decorative paints, performance coatings and speciality chemicals. Headquartered in Amsterdam, the company has activities in more than 80 countries, and employs approximately 46,000 people. The mServiceOrder solution was selected to mobilize field service processes while simultaneously improving customer service and tapping into revenue opportunities resulting from improved service operations.
Innovapptive Inc. today announced that one of the world’s largest Chemicals companies has selected the mServiceOrder - Mobile Field Service solution to implement a cutting edge mobile solution and deliver a cost-effective solution, which offers world-class reliability and complete field service functionality while leveraging their existing SAP Customer Service (CS) systems.
The productivity and efficiency gains of mServiceOrder are expected to reduce each service job by 10 minutes, increasing the company’s monthly service capacity by 15% each month, resulting in an ROI of less than a year. The SAP Certified mServiceOrder solution also supports the company’s shift to an on-demand model, by deploying the entire solution on the cloud leveraging the SAP HANA Cloud Platform (HCP).
The mServiceOrder mobile solution from Innovapptive comes with all the field-ready functionality you need to improve field productivity with any device. Designed from the ground up with field technicians and engineers in mind, it provides a refined interface, consistent access and targeted service workflows regardless of internet connectivity. The mServiceOrder mobile solution empowers field service technicians to successfully complete service orders, present service reports for customer signatures, provide availability of parts and products in the field and much more.
“We are thrilled and honored that our solution was selected after a thorough due diligence process where we were compared against several legacy solutions like the Syclo Agentry platform.”, said Sundeep Ravande, President and Co-founder at Innovapptive. “The future of field excellence will be enabled through solutions that can take the guesswork out of what to track by leveraging best practices, and the burden off over-strapped IT teams to make insights accessible.”
Innovapptive is an American Multinational software company headquartered in Houston, TX. Innovapptive is a provider of highly configurable cloud based enterprise mobile solutions for enterprise asset management (EAM), field operations and supply chain. With over 150 employees across offices in USA, Germany and India, we serve companies within the Oil & Gas, Life Sciences, Chemicals, and Manufacturing industries to name a few. Innovapptive was named a 2016 SAP Pinnacle Award Winner and has won this recognition three years in a row. Most recently, CIOReview also named Innovapptive as the "Top 20 most promising SAP Solution Providers". Today, some of the world's largest brands run Innovapptive technology and software.
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