Process engineer to Field operator
TodayAlerts go to an email list and are seen late.
With InnovapptiveAlerts become routed actions with severity and likely cause, sent to the operator’s round.
Every maintenance job passes through eight teams. Innovapptive connects them on one platform so work stops waiting at handoffs, and measures the improvement with FEE, Frontline Execution Effectiveness. Your SAP, Maximo or Oracle system stays the system of record.
The problem
Each team does its part. The delay is between them. Switch the view to see what changes when every team works on one platform.
Coverage by team
A system can only remove a handoff delay if it supports the teams on both sides. Select a layer to see where it applies.
| Layer | Process or production engineer | Field operator | Maintenance planner | Supervisor or scheduler | Maintenance technician | MRO storeroom | EHS and permits | Reliability engineer |
|---|---|---|---|---|---|---|---|---|
| Systems of recordERP, EAM, MES | ||||||||
| Systems of insightHistorian, APM | ||||||||
| Point solutionsRounds, work instructions, permits | ||||||||
| Industrial Execution LayerInnovapptive |
Innovapptive supports seven of the eight roles fully. It uses your historian or APM for machine data, which is why the process engineer is shown as partly supported.
The seven handoffs
TodayAlerts go to an email list and are seen late.
With InnovapptiveAlerts become routed actions with severity and likely cause, sent to the operator’s round.
TodayFindings are written up at end of shift, without failure codes.
With InnovapptiveOperators fix what they can on the spot. The rest becomes a coded notification, entered once.
TodayJobs are scheduled before parts, permit and plan are confirmed.
With InnovapptiveA job reaches the schedule only when parts, permit and plan are confirmed ready.
TodayThe technician gets a work order number but no instructions or history.
With InnovapptiveThe schedule reaches the device with the full job package, online or offline.
TodayParts are requested on the day of the job.
With InnovapptiveParts are requested at planning time and staged against the scheduled job.
TodayPermits are raised when the crew arrives.
With InnovapptivePermits and isolation are approved before the schedule is fixed, from a shared queue.
TodayHours and failure codes are filed, but the PM plan never changes.
With InnovapptiveResults flow back automatically, and the PM Optimization Agent adjusts PMs that find nothing.
Shift Handover carries open items across shifts. The Digital Daily Management System reviews every open item daily, with an owner and a date.
No work order is ever created automatically. A planner or coordinator decides what becomes work.
Modules
Select any module to see it in detail.
Tools for each team at the point of work.
Connects the handoffs between teams.
The daily review cadence that drives action.
Works across all modules.
How we measure it
OEE tells you how your machines performed. FEE, Frontline Execution Effectiveness, tells you how your people performed. It is a 0 to 100 score for how fast work moves between your teams, from the first signal to the completed fix.
Work waits 72 hours
Work moves in under 2 hours
Illustrative plant: same site, same people, same SAP. The only change is every team working on one platform.
Results
Source: published Innovapptive case studies. W. R. Grace required no ERP replacement.
It is the software layer between your systems of record (ERP, EAM) and your systems of insight (historian, APM). It moves frontline work between the teams that perform it, so a detected problem becomes a completed job without delays at each handoff.
Frontline Execution Effectiveness is a 0 to 100 score for how well your frontline executes. It times decision latency and execution latency across the handoffs between your teams. OEE measures the machines; FEE measures the people work that drives OEE.
No. Your ERP or EAM stays the system of record. Innovapptive reads from it and writes back to it.
Each tool supports its own team. The delay happens between them: operator to planner, planner to storeroom, technician to permits. Separate tools do not remove those delays unless something connects them.
Many companies tried this between 2012 and 2018 and found the cost of ownership too high. The difficulty is not building screens; it is keeping connected workflows running across eight teams.
Two questions: which of the eight teams does it support, and what happens at the handoffs it does not cover? And what happens to the data it produces: is it reviewed on a fixed schedule with a named owner?
Digital Daily Management System
Shift handover, tiered huddles, SQDC boards, escalation and root cause analysis run on one system. Every open item has an owner and a due date, and anything a level cannot close escalates to the next.
FEE times every handoff between your teams and turns it into one score. Book a Margin Walkthrough to get your plant’s FEE, or read how it works.