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Case Study: Food Packaging

9000 Hours Back: How Sabert Reclaimed Time from Unplanned Downtime

Innovapptive solutions on AWS turned frontline execution into measurable reliability gains.

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About Sabert Corp

Sabert is a global manufacturer of innovative food packaging solutions, serving foodservice operators, retailers, and national food brands worldwide. Founded in 1983 and headquartered in New Jersey, Sabert operates a broad manufacturing footprint across North America, Europe, and Asia, producing high-performance packaging designed to protect food quality, enhance presentation, and meet evolving sustainability expectations. Its operations are asset-intensive and high-volume, making equipment reliability and disciplined maintenance execution critical to meeting customer demand at scale.

“We wanted to make our workers more autonomous, independent, and proactive. We wanted to give them data at their fingertips. With Innovapptive’s Mobile Maintenance solution, they’ll get that.”

Emily Hebert

Director of Operational Excellence, Sabert Corp.

The Problem

  • Invisible Cost Leaks: Work wasn’t captured at source—driving rework, delays, and unplanned spend.
  • Rising Unplanned Downtime: Unplanned downtime grew year-over-year—27,000 hours across sites driving lost capacity and cost pressure.
  • Invisible Work in SAP: Field execution often didn’t reach SAP in a usable form—limiting visibility, governance, and reporting.
  • Reactive Maintenance Cycles: Poor data quality prevented effective preventive maintenance planning
  • Lost Production Capacity: Thousands of downtime hours pushed the business toward new asset investment

The Innovapptive Solution

Connected Worker Platform

  • Mobile Maintenance Execution: Mobile Maintenance execution that standardizes order completion, improves data quality, and reduces unplanned downtime across crews.
  • Structured Digital Forms: Inspections built on AWS and embedded into work execution—capturing richer reliability data beyond standard work orders.
  • Maintenance Control Center: Modern, AWS-based dashboards and kanban views to manage backlog, aging work, and closure discipline across sites.
  • Spare Parts Control Center: AWS-based inventory dashboards and kanban controls to reduce stockouts, expedite spend, and maintenance delays.

The Impact

  • $10–$16M Capex Deferred New production lines deferred by reclaiming existing asset capacity
  • 9000 Hours Recovered Annual unplanned downtime eliminated through disciplined maintenance execution
  • 2 Lines of Capacity Unlocked Equivalent production capacity recovered without new asset investment
  • 23% Higher Technician Productivity More wrench time and faster closures—less time lost to manual documentation.
Watch the Story

Building Execution Discipline at the Frontline

Hear from Sabert’s operations leaders on how Innovapptive captured execution at the source to standardize workflows, improve cross-shift visibility, and enable a predictable operating model that scales across sites.

The Technology Stack Powering $16M in Annual Value

A comprehensive ecosystem bridging the Physical Plant (OT), the Enterprise System of Record (SAP), and the Innovapptive Execution Layer—powered by scalable AWS infrastructure.

Innovapptive Execution Layer
"Digitizing the 80% of Unstructured Field Data"

Mobile Operator Rounds

Shift Handover

Intelligent Maintenance Suite

Backoffice Control Centres

Value360 Dashboards

IoT Connectors

AI Agents

RACE (No-Code Engine)

System of Record

Work Orders, Inventory, Assets

Integration Layer

AWS AppSync & Amplify

AWS Cloud Infrastructure

Ingestion
  • AWS MQ
  • Kafka
Processing
  • AWS EKS
  • Lambda
Storage
  • S3
  • DynamoDB
Security
  • WAF
  • CloudWatch
Physical Plant & OT Layer
Equipment Assets

Pumps, Motors, Valves

IoT Sensors

Vibration, Temp, Pressure

OT Systems

PLC, SCADA, DCS

One Platform. One Data Foundation. Real EBITDA Impact — Powered by AWS

Turning frontline data into verified savings.

Reliability Earlier detection → faster action
Productivity More wrench time, less rework
Safety & Compliance Audit-ready execution, fewer exceptions
Inventory Control Accurate spares, fewer expedites

Verified Hard-$ SavingsEBITDA Impact

Secure scale and governed data foundation on AWS—monitoring, compliance, and AI readiness.

Quantify site-level savings potential with a joint outcomes assessment.