A replicable framework for industrial leaders to convert fragmented frontline activity into measurable margin expansion by bridging the gap between System of Records, System of Insights, and the System of Execution
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Scotts Miracle-Gro is a lawn and garden products company with ~$3.6B in annual revenue and operations across multiple regions worldwide.
The Transformation
Following a post-COVID inventory crisis, The Scotts Miracle-Gro Company (SMG) identified a catastrophic "Insight-to-Action Gap" where execution latency was draining daily value.
Their fragmented supply chain ran on 20+ siloed tools that couldn't communicate with SAP, resulting in a 9–10 day delay between observing a problem and resolving it.
To drive their SMG 2.0 strategy—targeting $1B in incremental EBITDA by 2030—SMG implemented Innovapptive’s Connected Worker Suite.
By digitizing work orders, operator rounds, and inventory kitting, SMG created a unified "System of Execution" that bridges the gap between SAP and the frontline workforce.
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Leading asset-intensive companies are unlocking tens of millions in value by transforming frontline execution.
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