Building the future of Industrial Operations with Innovapptive and AWS

Most manufacturers have already gone digital. Yet business outcomes haven’t moved in step. Many Connected Worker tools simply extend ERP interfaces to mobile devices. They digitize tasks but don’t fix how the work flows between operations, maintenance, safety, and inventory. Each team ends up in its own application. Data gets stuck. Outcomes stay flat. These “extender solutions” support individual roles in isolation, not the plant as a whole. So the core problems, contractor overuse, low productivity, and delayed maintenance, persist.

Innovapptive and Amazon Web Services (AWS) are solving this differently. Innovapptive’s Connected Worker Platform acts as a unified operations layer. It connects teams, workflows, and decisions across departments through one system, with built-in intelligence that helps plants work faster, safer, and with less waste, delivering real EBITDA impact.

The AWS + Innovapptive "Better Together" story

Innovapptive has signed a multi-year Strategic Collaboration Agreement with Amazon Web Services to deliver its Connected Worker platform on the cloud. This agreement brings a single system to frontline teams across maintenance, operations, safety, and inventory. Instead of managing tasks in isolation, plants can now coordinate people, tools, and processes in real time.

Our customers are demanding more than dashboards and digitized forms; they want real EBITDA impact, faster work execution, and safer, more reliable operations. This agreement enables us to deepen our integration with AWS, scale faster across geographies, and co-develop transformational solutions that remove operational waste and unlock value across the industrial frontline.

How Innovapptive and AWS deliver measurable customer outcomes

Innovapptive and AWS are building on prior collaborations. Most recently, they successfully delivered a cloud-based Connected Worker Solution to Indorama Ventures, resulting in over $12M in EBITDA gains, at one of Indorama’s several U.S. manufacturing facilities. Innovapptive's solution helped Indorama reduce contractor headcount by 28%, reduce average overtime from 24% to 9%, reduce maintenance backlogs from 18 weeks to 6 weeks, and improve inventory accuracy to 99.5%. Indorama expects to scale this success across its organization, which is expected to result in $40M EBIDTA gains in the next 12 months. 

This success at Indorama opened doors to new co-innovation opportunities. The AWS agreement now enables both companies to jointly invest in developing custom solutions for specific industry challenges. One current project involves developing hybrid small language models that power industrial AI agents for agricultural input production operations. The client uses a leading ERP system and needs AI capabilities for real-time worker guidance that works even when network connectivity is limited or unavailable. Both Innovapptive and AWS are investing resources to solve this complex industrial challenge.

The partnership brings multiple benefits beyond co-innovation. It accelerates deep technical integration with AWS services and streamlines customer onboarding through AWS Marketplace. Companies can now access industry-specific solutions built specifically for their operational needs.

The Connected Worker Space

The Connected Worker Platform bridges a long-standing gap in asset-heavy industries: the disconnect between enterprise systems and frontline work. While traditional digitization efforts have focused on back-office systems like SAP and Maximo, they have failed to transform how operators, technicians, safety teams, and store rooms actually execute work in the field. This category goes beyond digitizing individual tasks by unifying maintenance, safety, and operations into one system. The result is fewer delays, safer work, and lower costs. About 30–35% of maintenance spending represents non-value-added activities. The connected worker platform addresses this by connecting previously siloed functions through AI-powered mobile applications that provide real-time coordination, intelligent prioritization, and structured data capture.

Innovapptive Solution Offering

Innovapptive’s platform takes advantage of AWS’s strong security, availability, and global reach to drive results for industrial enterprises. It has built an AI-powered Connected Worker Platform for asset-heavy sectors like energy, manufacturing, chemicals, and mining. The platform closes long-standing gaps between field teams and back-office systems by linking operational technology with enterprise IT.

Its core strength lies in three outcomes.

First, it helps cut costs. By improving wrench time, reducing outside labor, managing inventory better, and streamlining permits, companies avoid waste. Indorama Ventures, for example, saved over $12 million in one plant after reducing operating costs by 10.7%.

Second, it improves reliability. The system supports preventive maintenance, reduces backlogs, and spots potential failures before they escalate. Users see higher PM compliance rates, often above 80%, and fewer emergency repairs.

Third, it strengthens safety. Digital permits, lockout-tagout steps, and risk checks are built into daily work. This keeps safety processes consistent without slowing down execution.

The platform includes mobile and web apps that cover operator rounds, digital work orders, inventory transactions, and permit workflows. A real-time control center gives managers visibility into ongoing field activity. The system is modular, so teams can start with one area and expand over time without disruption.

Additionally, Innovapptive is redefining the connected worker platform with AI Agents built for action, not suggestions. These agents detect faults, run RCAs, digitize inspections, and generate permits, helping frontline teams prevent failures, resolve faster, and save millions. 

How Innovapptive leverages AWS  

The AWS and Innovapptive solution combines robust cloud infrastructure, security, and compliance with deep industry expertise. Together, they help asset-heavy companies modernize field operations, reduce delays, and improve safety. This collaboration speeds up deployment, simplifies integration, and supports global rollout, giving teams the tools they need to work faster and smarter.

Security & Compliance:

• Single sign-on (SSO) with SAML and OAuth2.0, and two-factor authentication
• Comprehensive encryption for data at rest (AES-256 encryption via managed services, e.g., AWS KMS) & transit (TLS 1.2+ enforced across all services and APIs)
• Tokenization/Masking and sensitive fields in logs, APIs, and storage layers
• Secure credential and secret management with AWS Secrets Manager
• Adherence to major compliance standards, including ISO 9002:2015 (for Quality Management System), ISO/IEC 27001:2022 (for Information Security Management System), and ISO/IEC 27001:2019 (for Privacy Information Management)

Innovapptive’s AI-powered Connected Worker Platform, integrated with AWS Industrial Data Fabric, unlocks value from siloed data, optimizes frontline workforce performance, and accelerates time-to-value. This collaboration enables organizations to maximize Overall Equipment Effectiveness (OEE), reduce safety incidents, enhance working capital efficiency, and lower total cost of ownership (TCO).

In image: basic integration between Innovapptive and AWS.

Innovapptive’s AI Agentic solutions further enhance this synergy by leveraging AWS Kinesis Data Firehose for real-time plant data flows and AWS DataSync for management of documents and attachments. Data pipelines are built with AWS Glue and cataloged for analytics in a central Data Lake, with on-demand querying through Amazon Athena.

For AI and automation, Innovapptive relies on a graph-based data model powered by Amazon Neptune and real-time logic with AWS Lambda. Predictive maintenance, AI-guided workflows, and digital agents are deployed using Amazon SageMaker, Amazon Bedrock, and foundation models from Anthropic.

The platform uses fully managed AWS services that offer 99.95% monthly uptime, multi-region availability, and built-in auto-scaling. This removes infrastructure overhead and helps customers meet data residency rules across global plants without compromise.

By bridging execution gaps in ERP, EAM, APM, and MES systems and enabling AI-powered workflows, analytics, and collaboration, the AWS-Innovapptive solution empowers industrial leaders to drive tangible business impact, cost savings, and increased productivity at scale.

What does this mean for customers

Customers using Innovapptive on AWS see faster rollouts, stronger security, and lower costs. Prebuilt cloud setups, certified by AWS,cut deployment time from 12–18 months to just 3–6. That speed doesn’t come at the cost of security. Built-in security tools meet high industry standards like SOC 2 Type II, and the platform runs reliably across sites, countries, and regions.

By avoiding the costs of on-prem systems, customers reduce overhead and shift to predictable pricing, while getting access to enterprise-grade features and functionality. 

Once deployed, the customer gets access to Innovapptive’s AI services built on AWS. Customers can run visual inspections, detect equipment issues, and even auto-generate work orders, all without building separate AI tools. These capabilities improve over time without extra investment.

The system is built to grow, which can develop integration capabilities with advanced IoT sensors, AR tools, and large-scale analytics. It also plugs into other tools, ERPs, historian databases, and mobile apps through prebuilt connectors. Through continuous integration with new AWS services, Innovapptive helps you stay ahead of operational efficiency trends and technologies.

And, the support doesn’t stop at launch. Customers get a joint support model: Innovapptive brings industry expertise, and AWS provides the global infrastructure. Both teams are available 24/7.

Innovapptive has also been working with AWS to bring sector-specific value to its customers. For instance, it has achieved the AWS Energy & Utilities Competency for successfully demonstrating technical proficiency and proven customer success across numerous innovative solution areas in energy and utilities, spanning AI/ML and digital transformation. Brands such as QueenslandRail, Dominion Energy, Powerlink, among several others, trust and use Innovapptive’s solutions to deliver operational efficiency at scale. 

Conclusion:

It’s high time that industries reimagine their digital transformation and operational efficiency initiatives. The joint solution from Innovapptive and AWS goes beyond technology co‑development to reshape frontline operations, safety, maintenance, and inventory management across asset‑heavy industries. Innovapptive and AWS combine operational expertise with scalable cloud capabilities to deliver measurable improvements in efficiency, uptime, and workforce performance.

As customer expectations shift toward hard-dollar EBITDA savings, the Innovapptive and AWS solution delivers the agility, scalability, and intelligence companies need to adapt. Customers can access the complete Connected Worker platform directly through AWS Marketplace. This offers simplified procurement, predictable billing, and seamless integration with existing AWS committed spend toward operational transformation solutions that deliver real business impact. 

The “Better Together” story delivers end‑to‑end transformation, not just tools, and makes it easier than ever to adopt, deploy, and scale industrial digitization via the AWS Marketplace.

About Innovapptive:

At Innovapptive, we are on a mission to seamlessly connect frontline workers, assets, and back-office systems to help industrial companies operate smarter, safer, and more efficiently. Trusted by the world's leading enterprises, including Shell, Hess, ConocoPhillips, Marathon Oil, Newmont Mining, AkzoNobel, and others, Innovapptive empowers organizations to reduce downtime, enhance worker productivity, and improve safety compliance.

Headquartered in Houston, TX, with offices across India, Europe, and Asia-Pacific, we are backed by Tiger Global Management and supported by a strong partner network, including Deloitte, HCL, Apple, and Cognex. With a global team of over 250 employees, we are shaping the future of industrial work by driving digital transformation at scale.