With the advancement of cabling, wireless, and Internet of Things (IoT), connected networks of factory hardware are enhancing process transparency and enabling more real-time analytics in plants around the world, enabling access to previously untapped analytics in real-time. Once seen as a gimmick to most manufacturers, wearables are now widely used throughout the industry to improve and capture connected data (ie location information, product data, inventories) that can be otherwise labor-intensive to track.
Consider the potential of equipping your field service technicians with high-tech wearable accessories to Improve Mean Time To Repair (MTTR), Reduce Inventory Loss, and Increased Productivity.
Improve Mean Time to Repair (MTTR)
Availability, reliability and other key performance metrics, such as mean time to repair (MTTR), can be calculated automatically by your systems and fed to reporting dashboards on wearable devices, aka wearable. This reduces potential human errors in capturing downtime and ensures that data as accurate as possible. In addition, reliability metrics from different customer sites can be analyzed to identify best practice for implementation from around the world. With this data, field service technicians can complete jobs the same day as the tickets come in. They will have all the necessary parts, tools, and time to complete the job/repairs to the specifications necessary. When combined with personalized marketing campaigns, preventable maintenance metrics can remind organizations to preemptively service their equipment.
Reduce Inventory Loss
Smart watches are not just for fitness and health anymore! Pedometer functions in smartwatches communicate with smartphones and measure efficiency and ergonomics by tracking steps needed to execute specific operations. The data can then be further optimized by simulation software to identify and optimize the location of tools and parts to minimize inventory movement. QR codes on parts, ingredients or along process steps, can be tracked and traced via smartwatch functions to quickly update locations and quantities of inventories.
One of the biggest benefits that wearables can provide is an increase in productivity. Whether it is hands-free calling or information access from a smartwatch, or AR (augmented reality)-enabled problem resolution using smart glasses, wearables can provide a new level of efficiency to field technicians. Applications such as security access, time management, and hands-free communications are achievable out of the box, and more and more applications geared specifically toward the mobile workforce are being developed for wearables.
Choosing the Best Wearables for Your Environment
According to an International Data Corporation (IDC), reported in June 2017, the wearables market is expected to double by 2021, with smartwatch shipments expected to increase from 71.4 million units in 2017 to 161 million units in 2021. This growth is largely due to the availability of faster and more reliable mobile networks. In the coming years, IoT will be fundamentally responsible for improving productivity and efficiency everywhere.
Innovapptive leads the enterprise mobile solutions development pack in wearable technology with their upcoming release of mWorkOrder 7.0. Our solution supports integration with wearable devices helping users as they are creating work orders, releasing work orders and/or confirming operations flawlessly through wearable devices on the Android platform.
Innovapptive understands the challenges organizations face with evolving technology, wearables, data and field service operations. To assist enterprise organizations worldwide in embracing the mobility evolution, we offer enterprise Mobile Workforce Management solutions for Supply Chain, EAM (Enterprise Asset Management), and Field Service Operations.